Satellite FAQs - If I contact you for warranty or support, which information will I need to give you?

If I contact you for warranty or support, which information will I need to give you?

For satellite systems, please have the System ID ready. The System ID is a five digit number beginning with 5, 7 or 9 (See below for example).  If you have purchased extended warranty or Elite Support, please have the Norsat sales order number which includes the purchase number.